Self Storage Units in Haymarket, VA, on 6380 John James Way

I had a very pleasant experience renting a space from this store. The women Suzie helped me get the unit and made the process seamless. Suzie was amazing to wor… Read More

I had a very pleasant experience renting a space from this store. The women Suzie helped me get the unit and made the process seamless. Suzie was amazing to work with and I appreciated how personable and efficient she was! The unit was very clean and fit everything I needed!

I’ve rented storage units for work at many different places, but this Self Storage location truly stands out. It’s by far the cleanest and most well-maintaine… Read More

I’ve rented storage units for work at many different places, but this Self Storage location truly stands out. It’s by far the cleanest and most well-maintained facility I’ve ever seen. Suzie and the entire team went above and beyond to be helpful, making the whole experience seamless and stress-free. Highly recommend!

We found Ash to be friendly, knowledgeable & attentive to our storage needs. She performed as a consummate professional in our transition process.

I do not normally go to the extent of a google review, but let me tell you the reasons this is NOT worth your effort or money: 1. Rent increases every 6 months,… Read More

I do not normally go to the extent of a google review, but let me tell you the reasons this is NOT worth your effort or money: 1. Rent increases every 6 months, period. Not $10/month, like $50/month, knowing you won’t come move your stuff out. NOT business friendly. 2. All the reviews talk about how clean it is, trust me, it is FILTHY, elevators always a mess, walls scratched up, issues with the doors, even the elevator loading area looks like this building is more than 10 years old. 3. If you’re looking for multiple utility carts to get your stuff to your vehicle, good luck. 1-3 carts for what has to be 50+ units/floor. And the carts look like they came from another used building, they’re not even new. 4. There are NO bathrooms in the storage buildings in the back. This company prioritized using every square inch of space for profit that they did not include bathrooms. You have to exit the building, drive through the gate, to get to the office area. 5. RARELY is this office ever manned. 6. the loading area is SO inconvenient. you literally park in front of other people’s exterior facing units. 7. hallways are SUPER tight, they were even nice enough to rent out a 10×10 unit right in front of a hanging HVAC unit so you can’t get anything in without leaning it over. Seriously looks like my unit was an after thought. 8. Did I say it was filthy? 9. The feeling I get when I’m here is, minimal maintenance for high profit. Find another place to store all your stuff, this ain’t it.

DO NOT ENGAGE A STORAGE UNIT AT THIS LOCATION. HEED MY WARNING! This place is clean, BUT ABSOLUTE GARBAGE. I engaged a rental unit last summer and it has been n… Read More

DO NOT ENGAGE A STORAGE UNIT AT THIS LOCATION. HEED MY WARNING! This place is clean, BUT ABSOLUTE GARBAGE. I engaged a rental unit last summer and it has been nonstop issues of all sorts. To start, the front office is problematic and doesn’t know what they’re doing. I’ve had to enroll in autopay 4+ separate times spaced months apart because they can’t get it right for whatever reason, different protocols according to each employee, then when I’ve enrolled it doesn’t take and then I get lean notices on a unit that is empty – threatening to auction my belongings, when I’ve enrolled in autopay with them via their email prompt and over the phone numerous times. Then I have to call the office or e-mail them to sort it out, and they suddenly remember that we spoke and enrolled in autopay or updated my CC after it was stolen. They gifted me a lock because of the issues they caused, then charged me for it. Then the lock didn’t work and I had to buy a new one. So, I’ve paid for two locks now. Strange! I didn’t move anything into the facility for 7 months and when I came to get a tour, no one was there six different times! It didn’t matter what time I came, someone was always out to lunch or left early for the day…if I came 60 to 90 minutes before closing. Sometimes they sit in their office with the front locked during operational hours! It’s wild!!! When I finally got a tour, there was a lock on my unit…and they didn’t know how it got there?!!! What?! Soooo professional. Then I finally started to move my belongings in and the interior door was not working for me to enter into the building and I had to ring the bell on every occasion that I’ve come onsite for them to buzz me in? Why?! Only when I’ve called for assistance, no one answers the phone during operational hours!!! And nearly 8 months after I engaged a rental unit…and finally moved my items in…no more than 3 weeks later…they raised my monthly fee by $65!!!! I’m sorry, what?! Absolute filth and scoundrels! Corruption! DO NOT ENGAGE THEM. DO NOT RENT HERE.