Owings Mills, MD, Storage Units for Rent

Brian explained my bill in detail and I am happy with his customer service.

Excellent customer service from the young lady onsite in Owings Mills on Friday, 8/30. She was patient despite my agitation because my reservation was not as I had requested. However, the reservation confirmation person that called me back to confirm my reservation was apparently working from home and the noise level was unacceptable.

Customer service for region is very good and customer service focused. Property management and staff are friendly, though hours are limited and door is not open for entering. Prices for new lease is good and property is clean and in good condition

I just recently rented a storage unit here. Its a town over from where I live but the pricing was much better and the climate controlled option was a must for me. Tasha set everything up in the front office and was absolutely lovely. It was a seamless and friendly experience thanks to her good hearted nature and patient overview of the options. Everything has been clean, secure and well kept so far. The gate was broken for a few days but fixed as quickly as they could schedule it. The fact that they offer indoor passcoded units helped ease any concern based off that and I appreciate them not trying to limit access while it was broken.

Nice storage location & clean. Helpful staff & friendly

My time at this storage was great but they NEVER answer the phone. You have to email for any assistance. Kind of a delay in needing a quick response.

Very clean storage company. The lockers are well kept, not a drop of filth in site. Definitely would recommend. Pricey, but it's worth it!

Jayla was great. She was very helpful and answered all my questions. Went above and beyond to make sure I was accommodated. She carefully listened to my needs and helped me find exactly what I was looking for.”

I've been to and with other storage companies. Hand down this location is the best. Easy to grab and go with great accessibility to the highway. Always secure, clean and well managed. Ample carts to support moving boxes and fixtures in and out. Large elevators, wide hallways, well lit, easy to get in and out. Attentive staff and easy online systems to manage payments. I'm extremely happy with storing my items with this location. I will say it's a little warm on the upper levels on the warmer days.

My experience with Self Storage Plus has been excellent. On or about April 27 I visited the Self Storage Plus office. My person of contact was Jayla Brooks. She was wonderful. She took time to thoroughly explain the process, showed me around the facility and helped me determine the right size storage unit to meet my needs. Using a storage facility is a first time experience for me so I had many concerns. Jayla put me at ease immediately and reassured me that Self Storage Plus is a safe and convenient place to store my belongings.

Very professional and the units are temperature controlled. The renting process is very easy and was done over the phone in less than 15 minutes and was super easy.

I am very big on customer service and I have to say Julian and his team over exceed my expectations. They are always helpful and willing to answer questions. They even greet you by your name when they see you, making you feel like family. Keep up the great work! I would definitely recommend this storage place to anyone.

Today was especially stressful for me, but the employee present at the storage made everything easy. I have never had an issue with my belongings here, and you guy's are the best at customer service. Thank you.

Self Storage Plus and Julian were fantastic to work with! The facility is clean, secure and easily accessible. The staff are communicative and friendly. The rental rate was the best I could find in northwest Baltimore County. If you have storage needs, save yourself the time and make Self Storage Plus your first phone call!

Julian was super helpful in getting me into a storage unit! 10/10 would recommend

Prompt, friendly service. Even when hammered with questions and asked to repeat info many times, Jayla Brooks was patient and thorough throughout the entire process

I received excellent and efficient service from Jayla. The prices are very reasonable and the location is great. Thank you for making my move much easier!

Julian, the general manger, is fantastic. When I first went to rent the locker, he showed me to the space and helped get me acquainted with how everything worked. The area is very secure, clean, and climate-controlled, and I had no issues whatsoever. When it came time to move out, he came by to make sure everything was okay, and then it was incredibly easy to end my agreement. Great storage unit and service. I highly recommend.

Always very nice! Very helpful! I’ve never had an issue here!

The guy at the front desk was really nice. He help me move into my storage fast. He previously helped 2 of my family members get units as well. He is amazing! I think his name was Julian or Julius. I would recommend!!!!

Great customer service! I stopped at this location inquiring about storage. I was greeted by Jayla who was very friendly and professional. I would highly recommend this location for your storage needs.