Self Storage units in Beltsville, MD, on Powder Mill Road

Laniya was awesome!! I called in advance and she could since that I was in a pickle. She was ready for me when I walked through the door, making everything seamless and smooth. I highly recommended she gets recognition for her excellent customer service and knowledge of her job. I saw other reviews speaking highly of her as well. Thank you again for all of your help! -Latoya

The customer service at this location is EXCELLENT!!! The way the customer service representative, Laniya (I believe is her name) communicated so well with me when answering all my questions with a billing issue, I was a proud customer. Furthermore, this site is fair and honest, but truly ensure their customers are treated like family! I strongly recommend this location if you're looking for storage, safety, and excellent customer service!

Staff were very professional and accommodating. Storage site was clean and I would not hesitate to recommend this facility to anyone looking to store.?

Front desk clearly communicated key points of the contract and was very thorough , had an inviting personality and walked me through the building on a tour of the elevators, my unit and the bathroom. Every other storage unit better step there game up.

Wonderful customer service! Great options here at this location and always clean. Manager Lanika, is amazing as well! So responsive and helpful.

I needed a medium storage of 10x30, it went smooth. So, I decided to rent another, this time one size smaller. However, the clerk forgot to take the lock off. I had my truck rented, and ppl to help me ready, but the storage was locked. I called, the man told me they will open the following day. I lost an opportunity of a day's work to move my things. I asked the lady the next day about what can be done as compensation? Never got a response. I even left a voicemail. I just wish they would have followed through.

The first experience was wonderful, our handler is Lanika. She answered all of our questions, knowledgeable and extremely nice. We have not rented yet, but the services was just so awesome that we have to give her a shout out.

My only complaint is that it's really annoying to have to stand in the automatic doorway to keep it from re-locking while you're trying to move things to and from a storage unit and a vehicle, which honestly, I mean, the alternative is worse security so.... fair? The folks here are great, it's a nice clean facility with good secure access and bright overhead lights and they were enormously helpful finding us enough space for our somewhat unreasonable quantity of stuff. Great experience so far, anticipating continuing to do business with them for many months.

Fantastic facility. Easy unloading and moving into locker.

THIS STORAGE BUILDING IS CLIMATE CONTROL, IF ITS AN BUSINESS ACCOUNT YOU HAVE 24 HOUR ACESS TO YOUR UNIT, THE CUSTOMER SERVICE IS OUTSTANDING, THE MANAGEMENT IS DOING A GREAT JOB. Here we are 8 months later my rental fees have sky rocked to $178.00 just a month ago $150.00 that's an increase of $28.00 a month....... almost 20% increase......... "I'm busting out"

I looked for several months to find a storage facility that met all my criteria. I found Self Storage Plus and easily booked a Very fairly priced storage unit. I went the same day and was greeted by Q, the manager. They were so helpful and friendly. Answered all of my questions even before I asked them. Q’s thorough tour and explanations were great for a beginner storage renter like me. The facilities are clean, there’s a restroom and nice carts to move your belongings to storage with ease. I would recommend this place to all. 10/10

Staff is pleasant, professional & knowledgeable . Building is well lit and well maintained. Pricing is very good. If things work out I'll be moving from a competitors non temp controlled facility to self storage plus before it gets too hot.

My experience has been great. I have no complaints. I believe the pricing is very fair. The company is great about communicating. There was a recent price increase, they informed us in a timely manner and everything moved smoothly.

Clean, newly built and convenient location. The staff goes above and beyond in addressing questions and providing quality service. Highly recommend!

The rates here are extremely reasonable and the staff has always been very kind and helpful. I especially enjoyed the help I received today from a very kind and funny woman, her name was Q "Like the letter" she said ? (My apologies though, I should have asked how you spell it). She made my experience very pleasant when I thought a payment had been made but I found out it actually had not. If I have ever had an issue with needing a little more time to pay they have worked with me. I would definitely recommend this storage facility to anyone. ??

The staff were extremely helpful at getting me setup and signed out successfully. I originally signed up online with a great deal for a unit I thought would serve my needs perfectly; however, the staff wanted to make sure I would be happy with the unit prior to completing the paperwork. This was a good thing since I definitely didn't want the unit I originally signed up for. They got me in an appropriate unit and still ensured I got a good deal. My closeout when just as seamless. If I need to use self storage again, I will definitely reach out to them.

This is a new facility and the communication with the staff has been by far the best that I have experienced. If you have a problem they will be sure to get back to you to fix the issue in record time. The lady that I see on the premises is the young assistant manager or manager and she definitely goes out the way with the best customer service and friendly's attitude by far. Oh yeah, second the price and promotions are the best and it is a very nice facility. Their prices can't be beat. This place is so clean so neat you cannot beat it and cameras are all over the place and sensors.