Self Storage units in Chantilly, VA, on Lee Road

Soly helped me get moved into my new unit. She was friendly and courteous as she greeted me after I walked in. There were a few hiccups dealing with customer service over the phone. However, Soly was able to fix all that went wrong and explained everything to me in great detail. Keep her on board: she's an asset to the company!

Very impressed by the professionalism of the General Manager at this facility and the grounds as a whole! From our first interaction, Edward was extremely thorough and communicative and helped my family through each step of the way. Highly recommend.

VERY easy to do business with. Facility was clean and organized. The gentlemen that assisted us was outstanding as well. If you need a storage unit, this is a great place.

Edward the property manager help me resolve a problem. He conducted him self in a professional manner. He definitely earned a high positive review. Thank you Edward and your team for the help provided and working with me through the issue!

I had the pleasure of speaking to Ed today in order to fix a payment and to see what would be my options in order to get a bigger or smaller unit. He explained in full detail what the difference in pricing was and when rent would be due.I am extremely happy with the customer support service that Ed has and will always give me. Ed is very helpful and extremely insightful for today to help me make a better option for my needs. Sincerely, Victor Richo.

I had the pleasure with working with Edward and I can't say enough how helpful and courteous his service was. I've been a customer, on and off for the past two years and I have had no issues and the staff are more than willingly to go out of their way to resolve any and all issues. Thank you and your team again!

As of today I am writing a review for Ed who works at the self storage that I am currently using and I am extremely happy on how Ed treats his customers and makes them feel wanted but most of all he makes his customers feel like they are being listened to at all times. Thank you for your time and patience.

Edward Kent, the manager at this site, is invariably attentive and courteous to deal with. He is responsive and exercises initiative to respond to user/customer concerns, and comes across as understanding that he's in charge of a service business, and brings an energetic work ethic to it.

I have been at Air & Space Self Storage for several years. Prior to this I had units at several other storage companies in Fairfax. The other locations would significantly raise my rental rate within 3 months of renting the units, and every 4 to 6 months afterwards. Other facilities would not repair doors, lighting and other core responsibilities. Air & Space Storage offer move in discounts and provide long term rentals. They are flexible with switching units when we’ve needed to upgrade. The site manager, Ed Kent, has been incredibly helpful working to get the best units for our needs. He’s quick to take care of issues. We love his energy he brings to the facility. I appreciate the cleanliness of the move in units, the building and driveways I am disappointed that the company did get rid of the text messaging relay for the staff. Previously I was able to let them know when a door was open, lights were out, and other urgent things while on the property. Email is not the same as text messaging. The inside units are not as tall as we would like them to be. The wire ‘ceiling’ is only about 8 ft high, but there’s wasted space several feet above the wire. Naturally this would be a significant upgrade expense for the unit, so I understand them not being able to change this.

Ed was outstanding in helping choose the idea unit and offering all options! Outstanding employee, and so pleasant and helpful. He helped in every way. The facility is safe, clean and organized. Thank you!

I have rented a unit twice, at this location, and each time that I did, I have never encountered any issues. Edward and his crew do a fantastic job with this location. Very friendly and always willing to answer questions and just assist you in general. You can tell they work hard and take pride in keeping this location clean and looking good. If you are looking for a storage unit just for a month or even a year, please do not hesitate to get one from here. Talk to Edward or his staff and they will hook you up. Continue with the excellent job you guys are doing over there!

I’m always super leary about entrusting any self storage place with my belongings, but this place really is top notch! Super clean, super helpful staff. Hands down the best!

I have been storing at this facility for awhile now and the staff are always pleasant whether in person, over the phone or vie email. I especially appreciate the monthly discount and move in specials. All storage facilities raise rates however, few give upfront discounts and tell you they’ll raise your rate ahead of time. And they allow you to change units anytime because the lease is month to month.

Edward Kent, the manager at this site, is invariably attentive and courteous to deal with. He is responsive and exercises initiative to respond to user/customer concerns, and comes across as understanding that he's in charge of a service business, and brings an energetic work ethic to it.

The staff is quick and efficient. The facility is kept very clean and it's secure. There are plenty of dollies in various areas to make moving items much easier. I have been renting for years and have more than 5 rental units.

Clean and organized facility, perfect for supporting my small business needs at a fair price. Staff is friendly and courteous, operates like a well oiled machine

Has been a relatively clean and accessible place to store things. Not seen any myself, but there are mouse traps in the corners. Although it would seem logical that would be a common issue given management may not have control over what is being stored. Management has been attentive and courteous when needed. Seems as though management has changed a few times.

The Manager(Mr.Edward) was very helpful.. Much relief from my Chicago move

This a great location. The manager understands the needs of business owners who operate from this facility. It’s one of the only locations in Loudoun County with a legitimate loading dock and it’s close to Rt. 28. Give Ed a call to see the entire facility.

Blown away by the service and attention to detail. I needed to downsize and was able to get a unit that was very close to my old one. It made moving a breeze! Customer Service here is top notch!!!

Would recommend this place to anyone. Prices are good and service is great! Tre helped me with getting my unit, access to the facility, and navigating this facility. Want to say thank you for the excellent customer service!

Omg this place is so nice everyone should come and see it

The staff are really helpful. They are making improvements on the property. My only complaint is they've raised the rent significantly over the last three- four years we have had space there.

My experience with this storage facility has been great. They have been very accommodating to me and the customer service has always been awesome.

Clean, brightly lit facility. Staff always helpful.

I have been a two-time customer at Air and Space Storage for a combined circa10 years. Both times I found them to be the best storage business I have used in the last 20 years and numerous moves. The site was always clean, void of rodents and the climate-controlled area met my access requirements. I would still be a customer if I had storage needs, but will not hesitate to go back if I have a storage need in the future. For those to whom it matters, the close proximity to Dulles airport was convenient for me when flying in/out of the area. Price was cheaper than most in the region...and customer service was always responsive, courteous, and customer oriented.

I think self storage plus is ok in most ways except the rental price keeps going up and up I am finding it may be more affordable to purchase my own storage building . I currently am renting a 10' x 5' climate controlled unit and. Since I started renting a little over a year ago the price has gone up nearly 65% at this rate before long I will be forced to find an alternative source of storage over a thousand dollars a year is too high .

Clean and temperature controlled. Incredibly nice management. :)

I have been a tenant for almost two years and have been very pleased with my unit and the location. The manager, Adrian is very friendly and accommodating and is always helpful with any questions I have - all of the staff are professional. I upgraded to two units and am happy with everything! Definitely recommend for long-term storage as well as short-term.