Kensington, MD, Storage Units for Rent

Thank you, Natalie. You are a very pleasant person to talk, diligent in what you do.You were very helpful to me and my husband with the storage renting process, payments and transfers. I really appreciate it.

I recently had the pleasure of working with Natalie at Self Storage Plus on Plyers Mill Road, and she was truly amazing! We had an issue with a reservation that a third-party rental service messed up, but Natalie stepped in and went above and beyond to help us. Despite being a new employee (only 30 days on the job!), she handled everything with professionalism and a smile. She even stayed past her shift to ensure everything was resolved, coordinating with her corporate office to get the situation sorted out. Her dedication and positive attitude made a stressful situation much easier. I can’t thank her enough for her exceptional customer service! Highly recommend! ??????????

Helped a friend store items here. The place was clean well maintained, it had security cameras, and a large coded security gate. They have elevators in the inside units and A/C. The staff was very helpful and friendly. Price was reasonable for the size he had.

My experience at great at self storage plus. That’s the nicest office I’ve ever seen in a storage office. Especially Ali and Jacosta they’re awesome.

I have rented at other facilities but am so glad to be here now. I have rented several units and the customer service is amazing. Lacosta, the manager herself, showed me several units until I found the ones perfect for my needs. I am always greeted with a smile and a hello. If anything needs to be done they’re right on top of it. The building is always clean and well maintained. As long as I need storage this is where I will be. I highly recommend this facility!

Clean environment and staff is very friendly and helpful.

Yocasta was amazingly helpful. I reserved online, brought my confirmation and identification, and she had me good to go in under 5 minutes. Efficient, polite, straightforward, and very helpful. I would recommend.

This was a facilitu managed by 5 people managemebt team plis 4 maintanance personel. When I rrturnek frm overseas I was somewhat disapointed.HOWEVER , i was amazed how quickli a 3 member managemet team brought it back to par in such a short period, all the while Maintaining very professional and courteous style. Thanyou Andrew, Craig and Steve I think my valuables are in safe hands.

Update...2022 Used to be American Self Storage but as of late summer 2022 it has been sold to new owners and is now Self Storage Plus. The Plus must mean increased rents and the promise of increasing rents every 6 months. The jury is out if the new company. Insurance is added into the rent whether you want it or not. It is a requirement in the lease agreements. If you have your own coverage, you can present proof of insurance and they will take the insurance cost off. They are very murky about what the 6 month increase will be. I was told maybe 25-30% by the guy at the desk but then again he wasn't sure and couldn't say. What he does know, is that it goes up every 6 months. Apparently, you can pay 1 year in advance and lock the rent in for 12 months (or maybe 14 months if you get the online special) but again he can't really say by how much it goes up after 12 months. What he does know and could say is that the rent will go up. Convenient, clean, secure storage. I like the climate controlled units so I don't have to worry about temperature extremes.

My father has been a renter of this property for over 9 years now. Although my father is no longer able to come to the unit as often as he once was; I tend to take the errands of getting supplies from the unit on his behalf. I’ve personally had storage at other facilities and this facility takes the cake as the best in the area. Between the free trailer option for move in, the pleasant staff who has gone beyond their job description to assist my father and myself when we needed another unit closer to the first as we sorted through our materials this last month renting. I’ve never seen a clearer property inside / out. Maintenance has been prompt to provide service if a bulb is out in our unit or just overall being pleasant gentlemens in passing. Although we recently closed our unit due to us downsizing our business. I strongly recommend this facility for all storage needs. If anyone of staff sees this myself and my father truly appreciate all your help over the years .

Never had a problem. Very nice staff.

P.s. another year later, and I am still so grateful to American storage! Fabulous storage facility, and Preston is such a helpful employee! Fantastic location and super attentive front desk staff. Victor is amazing and Jamie is awesome! Marco is the most helpful, kind and professional facilities manager ever. It's a no brainer compared to the other storage facilities in the vicinity. Safe, clean, good lighting and shelving options and competitive price. Very well run!

Convenient, clean, secure storage. Very friendly, helpful staff. I like the climate controlled units so I don't have to worry about temperature extremes.

I have been at this facility for many years, and I am very pleased. Especially with the cleaning crew, they have kept the buildings so clean all the time all year round. They are excellent people persons and are very nice people. All of them, some even more cleaner and responsible for others. I am so thankful for their service to the public. The office staff is great and I give the 5+ stars on Victor, the manager, an excellent young man. Like a manager we used to have a while back her name Ms. Cathy. Also Dion and Marcos and John, good people. They have treated me with respect, I thank you for all of them. The cleaning crew, Rolando, excellent young man and Malice.

I needed to move out ASAP and I was so stressed about finding a storage facility but this place made everything so easy! I walked in and was immediately helped the staff is extremely friendly it didn’t feel like it was shoving a service, it only took 10 min to find a storage and get all the stuff done. The place is super clean and affordable, I felt welcomed and I definitely would recommend this place to others. 5 stars for the staff 5 stars for cleanliness and of course I appreciate the bonus of coffee on these cold days.